Refund policy

Returns & Refunds Policy

We want you to be happy with your purchase. If you are not completely satisfied, you may request a return within 30 days of delivery.

To be eligible for a return, your item must be unused, in the same condition in which you received it, and in its original packaging. Proof of purchase may be required.

Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us as soon as possible at leo.shopp1990@gmail.com with your order number and photos of the item so we can evaluate the issue and make it right.

Returns
Before sending an item back, please contact us at leo.shopp1990@gmail.com for return instructions. Items returned without first requesting a return may not be accepted.

Unless the item arrived damaged, defective, or incorrect, return shipping costs are the responsibility of the customer.

Exchanges
The fastest way to receive a different item is to return the item you have and, once the return is approved, place a separate order for the new item.

Refunds
We will notify you once we have received and inspected your return. If your refund is approved, it will be issued automatically to your original payment method within 10 business days. Your bank or credit card company may require additional processing time before the refund appears in your account.

If more than 15 business days have passed since your refund was approved, please contact us at leo.shopp1990@gmail.com.

Order Cancellations
If you need to cancel an order, contact us as soon as possible. Once an order has been processed or shipped, we may not be able to cancel it.